For over forty years Reset, Inc. has been serving the computer, telecommunications, medical and general electronics industries with cost-effective programs and the highest quality parts support, warehousing, logistics and distribution. The repair and replacing of parts like circuit boards, quantum tape libraries and autoloaders of OEMs service and maintenance organizations and internal service departments has been performed by Reset, Inc.'s exceptional level of expertise and has focused on exceeding customers' expectations. Whether it is a single auto loader or an entire parts support program Reset is able to supply a satisfactory solution.

Reset has built a reputation for providing the finest quality products and services, the highest industry's customer satisfaction and a speedy turn-around service. Whether serving customers or the customers' clients, Reset, Inc. is consistently rated "excellent" in customer sales surveys. It is Reset, Inc.'s privilege to provide all working parts, including the storage systems and/or autoloader parts, where and when they are required while at the same time reducing the total cost of the parts program. The key services of Reset, Inc.'s twenty-four-hour service, world-wide shipping, inventory management, complete refurbishing processes, in-depth quality, and testing audits, reverse engineering and support, full system support and cost analysis reduction, parts procurement and superior customer service have made the Reset, Inc. facility a leading source for parts solutions. Autoloaders which are no longer being supplied by original manufacturers can be repaired, replaced and re-manufactured to OEM specifications.

Reset, Inc. processes failed parts like the autoloader through a complete ISO certified program. The facility does not merely fix and repair a part, but at times re-manufactures the part which will meet and even surpass OEM specifications. Reset, Inc. often replaces individual components like an autoloader with newer, next-generation items that will out-perform the original component and improve the overall integrity of the product. Reset, Inc. will supply the crucial autoloader with the support of the professional technicians of its repair depot. Reset, Inc.'s repair depot serves customers from small businesses to Fortune 500 companies and the depot can provide a repair program which solves the most complicated parts problems. Through Reset, Inc.'s cost-effective, high quality and flexible scheduling program, projects that seemed to be impossible and cost-prohibitive can now confidently and economically be out-sourced.

Reset, Inc. offers an "end of life" program to businesses and industries. Reset, Inc. can provide autoloaders and other components that OEM no longer supplies. The Reset, Inc. "end of life" program is a valuable asset that allows customers to continue operating their businesses without expending large sums of money on expensive and unnecessary upgrades. Reset, Inc.'s repair depot is able to repair, replace, and even re-manufacture the parts needed to enable the autoloader to work in a more than satisfactory manner. All failed parts received at Reset, Inc.'s repair depot are tested to ascertain the problem and the technicians will completely refurbish and make critical adjustments to a part for the autoloader or broken and worn parts will be replaced. Upon completion of repairs and replacements the component is re-tested for one hundred percent quality inspection.