As a full service parts support company, RESET tailors each support program to assist its program partners realize supply chain management goals. The RESET supply chain assistance program interrelates the planning and management of all activities involved in sourcing and procurement, parts warehousing, and logistics management activities. As a complete service offering, RESET works with all program partners to ensure optimum efficiency in time and savings are achieved.
Contact RESET today and find out how we can help!
Warranty Processing
Do you want to capture 100% of your In-Warranty claims with the OEM?
RESET can help! All warranty processing programs are designed by RESET to INCREASE your program visibility and DECREASE your overall program support costs.
Easier said than done?
Warranty verification on incoming units is one of the first things we do. All units received from our customers are logged with the warranty status checked as part of the incoming process. This allows you to recover all of the potential warranty claims as early as possible - or we can do it for you.
Increased Visibility?
RESET has been working with strategic partners for over 40 years and understands that current and up to date information is vital to a successful program. In addition to any inventory management program you may be using, RESET uses an in-house designed system that will allow parts to be managed throughout the warranty processing cycle. Every part is accounted for at any step in the process.
Decreasing Overall Program Support Costs?
It’s simple, RESET’s warranty processing team manages the entire program and reduces the amount of time you and your company have to spend following up on different claims and resolving day to day issues. It is our job to make your life easier and reduce the amount of time it takes to get a good part back to your customer.
This is just a sample of RESET’s Supply Chain Management Program. Take a look at all of the other areas where RESET will be able to help you to lower your support costs and improve your relationship with your customers.
[ back to top ]
Inventory and Distributions Management
Do you want a way to keep track of your inventory and have a need to ship worldwide?
Do you need to reduce your costs, but increase your program efficiency?
Then you can take advantage of RESET's expertise.
As a strategic partner to many OEMs and Fortune 500 corporations, RESET provides a Just-In-Time, FIFO Inventory System capable of delivering parts all over the world. No matter the size of the inventory, RESET’s flexible system adapts to your ever changing needs.
RESET’s Inventory and Logistics Management is built around these core services:
- Minimum and Maximum Inventory Level Management
- Finished Goods and Defective Inventory Management
- Inventory Audits, cycle counts
- Customized Inventory Management Systems
- Bar Code Tracking
- First In First Out Inventory System
- 24 hour a day, 7 day a week logistical support
- Worldwide Shipping
A dock to stock program can easily be developed to meet your needs and ensure your specific program goals are attained.
RESET is focused on providing excellence through timely and cost effective supply chain management assistance.
[ back to top ]
Parts Procurement
Do you need to find hard to find parts?
RESET will not only find the parts, but will find them for a price you can afford.
Parts procurement is a vital component of a successful parts support program. Your customer may not notice when you do have the part, but they will certainly notice when you don't.
RESET works with a wide variety of strategic partners to find high quality parts at affordable prices. Sourcing parts is a serious business and requires a serious effort.
Contact RESET today and start getting the help you deserve through RESET’s comprehensive supply chain management programs.
[ back to top ]
Engineering Support
Known as an industry leader, RESET differentiates itself from other repair houses by excelling in high-end engineering methods and support. These methods improve both the life and quality of a product while reducing the cost of overall program support.
As a basic fundamental, RESET establishes all processes, procedures and programs through engineering research and development. Every step through RESET’s ISO certified refurbishment process is documented and explained clearly to ensure each and every step is taken correctly and efficiently.
Providing technical support for a large variety of high-tech services is not an easy task, and often requires the development of special tools and processes. RESET understands the field support needs necessary to keep mission critical parts operational and is geared to resolve technical issues quickly. RESET's engineering approach goes beyond the typical repair, it also seeks to eliminate/replace high failure components. In a continuing effort to deliver quality products to its customers, RESET's engineering expertise is incessantly utilized to develop stringent test processes and specialized tools and fixtures.
RESET is committed to provide the highest level of support possible. It is this support that will not only increase quality and reduce program support cost, but will also provide a technical resource that will grow with the needs of your company.
[ back to top ]
Cost Reduction and Program Analysis
RESET works with a wide range of companies from Small Businesses to Fortune 500 Corporations. No matter the size or industry, every company is continually looking for ways to reduce costs and increase profits.
For over 40 ears, RESET has been building programs and relationships that will do just that. Experienced program analysts will be able to work with your company to help identify areas of opportunities that will increase program efficiencies while reducing the overall program support costs.
Programs like these have been successfully implemented in high-tech industries such as:
- Telecommunications
- Medical
- Computer
- Imaging
- and other industries that utilize Complex Electro-mechanical devices
Contact RESET today.
[ back to top ]
